Program Manager
Location: London, United Kingdom; Sliema, Malta
Contract Type: Permanent
Job Reference ID: JR103712
ApplyAt FDJ UNITED we offer our 33 million players worldwide a broad range of entertaining and responsible gaming experiences with iconic brands like Loto, EuroMillions, Unibet, 32Red and Maria Casino. Our legacy business offline and online lottery games remains the Group’s primary revenue source. We also operate a strong portfolio of online products, including sports and horse-race betting, poker and casino games in regulated markets. In a fast-changing, opportunity-rich environment, our strategy is focused on sustainable, profitable growth with player protection at its core.
Turning skills into thrills
- Customer centric mindset
- Business Acumen
- Stakeholder Management
- Strategic Thinking and Commercial Awareness
- Adaptability & Market Sensitivity
- Revenue Growth & Profitability
Turning skills into thrills
Culture points
We take pride in what we do and strive for excellence. We embrace challenges, take initiative, and push boundaries to achieve the best results. With a strong performance-driven mindset, we focus on creating value and continuously aim higher.
We take ownership of our goals and understand our role in delivering results. We seek feedback, take responsibility from start to finish, and hold ourselves to high standards. With a mindset of continuous improvement, we challenge ourselves to grow and do better every day.
We are one team, united by a shared purpose. We work together, support each other, and put the Group’s success first. We embrace diversity, stay open-minded, and face challenges with courage and care. By trusting and lifting one another, we create an environment where we can all thrive.
Program Manager
At FDJ UNITED, we don't just follow the game, we reinvent it.
FDJ UNITED is one of Europe’s leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you’ll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.
We’re looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.
Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?
The Program Manager’s primary responsibility is to structure, coordinate and safeguard the delivery of high-impact, cross-functional programmes in the European online betting sector. They support one or more Project / Program leaders to ensure overall consistency, effective dependency management, delivery against commitments, and alignment with business, product, technology, operations, trading and compliance priorities.Key responsibilities:
Commitment management and delivery assurance
- Define the programme objectives, deliverables, milestones, dependencies and success criteria.
- Consolidate the schedule / scope / budget trajectory and provide visibility on risks and decision points.
- Support Program Leaders in removing blockers, prioritising activities and preparing decisions.
- Ensure that commitments made to sponsors and internal / external stakeholders are met.
Cross-functional management of multi-disciplinary programmes
- Orchestrate contributions from Product, IT, Operations, Trading, CRM, Data, Finance, Legal, Risk and Compliance.
- Establish governance routines: weekly programme reviews, monitoring committees, decision forums and steering committees.
- Provide an integrated view of business, customer, regulatory, operational and technology impacts.
- Maintain clear documentation: consolidated schedule, RAID log, decisions, actions, dependencies and executive reporting.
Performance improvement and risk management
- Contribute to transformation, product launch, platform enhancement and operational improvement programmes.
- Incorporate market requirements: player experience, sportsbook performance, trading, payments, AML/KYC, responsible gambling, player protection and local requirements.
Coordination and communication
- Maintain trusted relationships with sponsors, business functions and delivery teams.
- Mobilise contributors around shared objectives and facilitate alignment across teams.
- Produce decision-oriented summaries tailored to executive forums and operational stakeholders.
We believe talent knows no boundaries. Our hiring process focuses solely on your skills, experience, and potential to contribute to our team. We welcome applicants from all backgrounds and evaluate each candidate based on merit, regardless of personal characteristics as the age, gender, origin, religion, sexual orientation, neurodiversity or disability.
Testimonials
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Luke Camilleri
I love to be part of a team that truly lives its values; supportive, forward-thinking, and united by purpose. It’s more than just a workplace, we're a community that challenges you to grow, values your individuality, and empowers you to make a real impact. Its culture celebrates diversity, drives innovation, and makes everyday inspiring!
Natalie Spires
Senior Commercial & Strategy Project Manager
United Kingdom -
Marc Van Haezendonck
Being a people manager and using my coaching skills to consistently improve the customer service skills of my team, makes our customers satisfied and myself a happy employee.
Marc Van Haezendonck
Customer Service Team Manager
Malta -
Every day, I stay close to our restaurant clients to understand their challenges and turn their needs into solutions that genuinely help their business grow. It’s this human connection that motivates me the most.
Lorenzo Reali
Account Manager
FranceLorenzo Reali
A European gaming champion
FDJ UNITED is a European leader in betting and gaming, trusted for its iconic brands and technological strength across around 15 regulated markets. We’re rapidly digitising our lottery business and expanding our sports-betting footprint, creating exciting opportunities to build the next generation of player experiences. Here you’ll work on high-impact projects: modernising platforms, scaling data-driven personalisation, and developing tools that both delight customers and protect them. Our goal is to strengthen customer relationships through smarter identification and insights. That means meaningful, purpose-driven work, from customer service to marketing, product design, compliance and more. All within an international, innovation-focused environment. We are shaping the future of gaming, join us!
Benefits
Challenge your thoughts
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Discover our latest videos
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FDJ UNITED employees are proud to work with us, thanks to stimulating professional challenges and attention to quality of life at work.
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Tech is the driving force behind everything we do.
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We are driving gaming and betting forward with purpose and positive impact.
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Discover FDJ UNITED’s commitment to digital accessibility, our compliance status, and the measures implemented to improve access for all users.
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