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Sportsbook Planning Specialist

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Votre mission

At FDJ UNITED, we don't just follow the game, we reinvent it.

FDJ UNITED is one of Europe’s leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you’ll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.

We’re looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.

Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?

Reporting to the Sportsbook Event Planning Manager within the Trading Operations department, this role will be responsible for all operational aspects of live scheduling, manual and automated creation of events in line with local regulations and bet settlements in line with agreed processes and procedures. You will also be responsible for proactively resolving any operational issues, documenting key processes and continually monitoring feed quality to ensure that we deliver a great player experience to our customers.  

 You will also be required to work a variable shift pattern which includes days, evenings, weekends and public holidays and may also include early mornings and late evenings working hours to meet the needs of the business.  

What you will do

  • Manual and automated creation of markets in accordance to local compliance regulations and agreed SLAs, ensuring that all criteria and description is managed correctly

  • Monitoring of start/closing times in real time and alerts to ensure optimized efficiency 

  • Continuously monitoring feed quality and proactively ensuring best feed selection for fastest live data 

  • Responsible in settling markets both manually and automatically and resolve conflicts that might arise in line with agreed process and guidelines.

  • Collaborating closely and aligning with stakeholders in the Control & Compliance team to ensure that event markets comply with different regulations and integrity

  • Responsible in building live scheduling rotations and assignments in line with the Sporting calendar to ensure that resource is well planned and that we maintain 24/7 coverage.

  • Responsible in creating and maintaining detailed process guidelines and documentation that will help the team to ensure that correct process is applied at all times

  • Proactively investigate and resolve any operational issues (live scheduling/settlements/event creation) in a timely manner, escalating where appropriate.

  • Resolving escalations such as bet resettlements, voided bets, feed quality, in play trading conflicts etc.

  •  Work a variable shift pattern including evenings, weekends and public holidays to meet the needs of the business

How will success be measured in this role

·       Sports Betting Revenue  

·       Sports Betting Margin  

·       Performance of Event Creation 

·       Performance of Live Scheduling

·       Performance of Feed Selection

·       Performance of Bet Settlement 

·       Acting in line with Kindred Group values  

·       Successful completion of all relevant training and other compliance activities that support Kindred's sustainable and responsible growth 

Your experience

  • Previous experience in a similar operational role within Sportsbetting and knowledge of the Sporting calendar 

  • Ability to work in a fast paced environment and under pressure to strict timelines/deadlines

  • Excellent problem solving skills, with an ability to use own initiative in dealing with operational problems.

  • Excellent attention to detail and highly organised

  • Can work to a good standard in key ”Office” tools (Teams, Excel, Word, PowerPoint, Onedrive)

  • Excellent communication and interpersonal skills

  • Fluent in English, both written and verbal, is essential 

  • Proactive, self driven and motivated 

  • Flexibility and willingness to work on a variable shift schedule that will include mornings, evenings, weekends and public holidays.

  • Previous experience with working with suppliers and in an operational capacity would be an advantage.

We believe talent knows no boundaries. Our hiring process focuses solely on your skills, experience, and potential to contribute to our team. We welcome applicants from all backgrounds and evaluate each candidate based on merit, regardless of personal characteristics as the age, gender, origin, religion, sexual orientation, neurodiversity or disability.

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Contrat CDI Lieu Sliema, Malte; Gibraltar, Gibraltar Catégorie OBG - Sportsbook Référence JR103526
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