Funds Security Analyst
Location: Sliema, Malta
Contract Type: Permanent
Job Reference ID: JR103616
ApplyAt FDJ UNITED we offer our 33 million players worldwide a broad range of entertaining and responsible gaming experiences with iconic brands like Loto, EuroMillions, Unibet, 32Red and Maria Casino. Our legacy business offline and online lottery games remains the Group’s primary revenue source. We also operate a strong portfolio of online products, including sports and horse-race betting, poker and casino games in regulated markets. In a fast-changing, opportunity-rich environment, our strategy is focused on sustainable, profitable growth with player protection at its core.
Turning skills into thrills
- Customer centric mindset
- Business Acumen
- Stakeholder Management
- Strategic Thinking and Commercial Awareness
- Adaptability & Market Sensitivity
- Revenue Growth & Profitability
Turning skills into thrills
Culture points
We take pride in what we do and strive for excellence. We embrace challenges, take initiative, and push boundaries to achieve the best results. With a strong performance-driven mindset, we focus on creating value and continuously aim higher.
We take ownership of our goals and understand our role in delivering results. We seek feedback, take responsibility from start to finish, and hold ourselves to high standards. With a mindset of continuous improvement, we challenge ourselves to grow and do better every day.
We are one team, united by a shared purpose. We work together, support each other, and put the Group’s success first. We embrace diversity, stay open-minded, and face challenges with courage and care. By trusting and lifting one another, we create an environment where we can all thrive.
Funds Security Analyst
At FDJ UNITED, we don't just follow the game, we reinvent it.
FDJ UNITED is one of Europe’s leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you’ll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.
We’re looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.
Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?
Join the Mission: Safeguarding Excellence in Funds Security!Welcome to FDJ OBGF - the forefront of a new era in gaming where responsibility isn't just a priority, it's our driving force for innovation and growth. In a landscape where trust is everything, we're not just meeting expectations but exceeding them, turning compliance into our competitive edge and setting new benchmarks for excellence along the way. Our purpose is to transform gambling by being a Trusted source of entertainment that contributes positively to society, and you could help drive that success!
Our mission is lead the charge in funds security, transforming compliance into our secret weapon for sustainable growth. With a relentless focus on trust and integrity, we're pioneering a new era where every transaction is safe, secure, and seamless, driving sustainable success for our players and our business.
"At FDJ OBGF, compliance isn't just a checkbox - it's our commitment to excellence. Our operations are built on a foundation of professionalism, compliance, and ethics. But we don't just meet standards; we raise them. We're constantly pushing boundaries, finding innovative ways to exceed expectations and create a gaming experience that's not just enjoyable, but secure and reliable too."
As a Funds Security Analyst, your mission is clear; to safeguard the integrity of our transactions and ensure a seamless experience for our players. From proactive fraud detection to ensuring operational compliance, you'll play a pivotal role in shaping the future of funds security at FDJ OBGF.
Key Responsibilities:
- Proactively identify and mitigate fraudulent activity, taking swift action in accordance with documented processes to safeguard our players and our business.
- Conduct in-depth analysis of transactional and customer records, identifying and linking fraudulent activity to prevent future incidents.
- Stay ahead of the curve by monitoring for potential money laundering patterns and promptly escalating any suspicions to the AML Team.
- Stay informed about regulatory changes and market trends that may impact your role, ensuring compliance with all relevant regulations and standards.
- Collaborate closely with Customer Services and Payments teams, handling escalations with professionalism and striving for first-contact resolution.
- Process customer withdrawals promptly and attentively, adhering to departmental SLAs and ensuring a seamless experience for our players.
- Maintain accurate records and handle customer correspondence with care and attention to detail, ensuring compliance with all relevant policies and procedures.
- Foster a culture of collaboration and knowledge-sharing within the department, complementing the work of other teams and working towards shared objectives.
- Embrace personal and team goals with enthusiasm and dedication, driving continuous improvement and growth.
- Be ready to tackle ad-hoc tasks as required by management, demonstrating flexibility and adaptability in a dynamic work environment.
Skills and Experience Required:
- Make customer-centric decisions with confidence, prioritizing the safety and satisfaction of our players at all times.
- Communicate effectively in English, both verbally and in writing, building strong relationships with colleagues and stakeholders.
- Thrive in a team environment, collaborating with colleagues to achieve shared goals and objectives.
- Demonstrate exceptional attention to detail, ensuring accuracy and precision in all aspects of your work.
- Solve problems analytically and creatively, using your strong analytical skills to identify and address challenges effectively.
- Embrace feedback with an open mind, using it as an opportunity to learn, grow, and improve.
- Possess a strong understanding of counter-fraud, compliance, and AML practices, applying your knowledge to protect our players and our business.
- Share your knowledge and expertise generously, helping others grow and develop within the team.
- Stay motivated and reliable, demonstrating a strong work ethic and a commitment to excellence in everything you do.
- Lead by example, inspiring your colleagues with your enthusiasm, dedication, and passion for our industry.
Key Interfaces/Stakeholders:
- Collaborate closely with Customer Protection Management, Operations teams, and Risk and Intelligence to drive innovation and excellence.
- Partner with Customer Service and Payments departments to ensure a seamless and safe experience for every player.
Success Measurement:
- Contribute to departmental and team OKRs and KPIs, focusing on incident handling time, quality, and Employee Feedback scores.
Ready to deliver excellence in funds security? Join us at FDJ OBGF and be part of a team that's leading the way in safeguarding gaming and beyond!
We believe talent knows no boundaries. Our hiring process focuses solely on your skills, experience, and potential to contribute to our team. We welcome applicants from all backgrounds and evaluate each candidate based on merit, regardless of personal characteristics as the age, gender, origin, religion, sexual orientation, neurodiversity or disability.
Testimonials
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Luke Camilleri
I love to be part of a team that truly lives its values; supportive, forward-thinking, and united by purpose. It’s more than just a workplace, we're a community that challenges you to grow, values your individuality, and empowers you to make a real impact. Its culture celebrates diversity, drives innovation, and makes everyday inspiring!
Natalie Spires
Senior Commercial & Strategy Project Manager
United Kingdom -
Marc Van Haezendonck
Being a people manager and using my coaching skills to consistently improve the customer service skills of my team, makes our customers satisfied and myself a happy employee.
Marc Van Haezendonck
Customer Service Team Manager
Malta -
Every day, I stay close to our restaurant clients to understand their challenges and turn their needs into solutions that genuinely help their business grow. It’s this human connection that motivates me the most.
Lorenzo Reali
Account Manager
FranceLorenzo Reali
A European gaming champion
FDJ UNITED is a European leader in betting and gaming, trusted for its iconic brands and technological strength across around 15 regulated markets. We’re rapidly digitising our lottery business and expanding our sports-betting footprint, creating exciting opportunities to build the next generation of player experiences. Here you’ll work on high-impact projects: modernising platforms, scaling data-driven personalisation, and developing tools that both delight customers and protect them. Our goal is to strengthen customer relationships through smarter identification and insights. That means meaningful, purpose-driven work, from customer service to marketing, product design, compliance and more. All within an international, innovation-focused environment. We are shaping the future of gaming, join us!
Benefits
Challenge your thoughts
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Tech is the driving force behind everything we do.
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We are driving gaming and betting forward with purpose and positive impact.
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Discover our latest videos
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FDJ UNITED employees are proud to work with us, thanks to stimulating professional challenges and attention to quality of life at work.
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Découvrez la déclaration d’accessibilité de FDJ UNITED, notre niveau de conformité et les actions mises en œuvre pour améliorer l’accessibilité de nos services numériques.
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